it Support Services
OUR TEAM IS YOUR TEAM
As a Fully Managed Cloud Hosting Provider,our main goal is providing the best and most responsive IT support services for our customers. Our technical support is distributed between two sites within NSW, with resources located in North Sydney and Port Macquarie. Our core engineering team have more than 40 years of combined IT experience across most Tier 1 vendor technologies. The certifications held by the engineering team include Microsoft MCSE and BCI (Business Continuity Institute).
We also have a dedicated marketing team and a sales team to help our partners to quickly understand and easily resell our fully managed solutions.
Our sales team is composed by IT personnel with more than 23 years of experience in IT.
We have a dedicated and experienced team who provide to our partners all the information they need to present our fully managed solutions to their customers.
As a channel oriented managed cloud hosting provider, our partner managers work with Value Added Resellers and Managed Service Providers to bring our solutions to the end customers.
IT SUPPORT SERVICES
Our expert group of system engineers is available 24 hours per day, via telephone, or email. We are always here to assist you!
Keeping your entire infrastructure and network clear of security threats.
Custom-building your servers around-the-clock.
Migrating your data so you don’t have to worry about anything!
Proactive monitoring to give you total peace of mind.
Guarantee that your data is always available, protected and restorable.
Fast and easily restore your data in case something wrong happens.
DATA CENTRES OPS
Ensuring that our data centres are always online and secure.
A dedicate experienced marketing resource for your organisation that will help you to go to the market with success.
GO TO MARKET
FREE marketing activities for our partners: email marketing, website optimisation, lead generations, SEO, flyers and co-marketing activities.