it Support Services

OUR TEAM IS YOUR TEAM!

As a Fully Managed Cloud Hosting Provider,our main goal is providing the best and most responsive IT support services for our customers. Our technical support is distributed between two sites within NSW, with resources located in North Sydney and Port Macquarie. Our core engineering team have more than 40 years of combined IT experience across most Tier 1 vendor technologies. The certifications held by the engineering team include Microsoft MCSE and BCI (Business Continuity Institute).

We also have a dedicated marketing team and a sales team to help our partners to quickly understand and easily resell our fully managed solutions.

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    SALES TEAM

    Our sales team is composed by IT personnel with more than 23 years of experience in IT.

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    Business Development

    We have a dedicated and experienced team who provide to our partners all the information they need to present our fully managed solutions to their customers.

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    Partner Management

    As a channel oriented managed cloud hosting provider, our partner managers work with Value Added Resellers and Managed Service Providers to bring our solutions to the end customers.

BECOME OUR PARTNER!
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    IT SUPPORT SERVICES

    Our expert group of system engineers is available 24 hours per day, via telephone, or email. We are always here to assist you!

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    SECURITY

    Keeping your entire infrastructure and network clear of security threats.

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    SETUP

    Custom-building your servers around-the-clock.

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    MIGRATIONS

    Migrating your data so you don’t have to worry about anything!

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    MONITORING

    Proactive monitoring to give you total peace of mind.

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    NETWORK

    Guarantee that your data is always available, protected and restorable.

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    SYSTEM RESTORE

    Fast and easily restore your data in case something wrong happens.

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    DATA CENTRES OPS

    Ensuring that our data centres are always online and secure.

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    MARKETING TEAM

    A dedicate experienced marketing resource for your organisation that will help you to go to the market with success.

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    GO TO MARKET

    FREE marketing activities for our partners: email marketing, website optimisation, lead generations, SEO, flyers and co-marketing activities.

CLOUD MANAGED SOLUTIONS
Technical Certifications
  • Microsoft (MCSE, MCSA, MCP)
  • Cisco (CCNA)
  • VMware (VSTP, OP)
  • Hewlett-Packard Enterprise
  • CompTIA (Security+)
  • Citrix (CCA)
  • Business Continuity Institute (BCI) – London
  • Certificate of Cloud Security Knowledge (CCSK)
  • Veeam Technical Sales Professional (VMSP)
  • Veeam Technical Sales Professional (VMTSP)